Tick (✓) whether the following descriptions of analysing a system refer to Interviews, Observation or Questionnaires. 4 Questionnaires (✓) Observation (✓) Interviews (✓) Description This method gives a more reliable overview of the whole system. This is more time-consuming than the other methods. Questions on this method cannot be expanded upon when being asked. With this method the worker cannot remain anonymous. [4]

4 Interviews Observation Questionnaires This method gives a more reliable overview of the whole system.  This is more time consuming than the other methods.  Questions on this method cannot be expanded upon when being asked.  With this method the worker cannot remain anonymous.  4

4 Tick (3) whether the following advantages of analysing a system refer to looking at existing paperwork, observation or questionnaires. Looking at existing paperwork (3) Observation (3) Questionnaire (3) This method gives the systems analyst an overall view of the system Individuals can remain anonymous This method allows information to be collected that cannot be obtained from any other method This method gives the quickest analysis of the data [4]

4 Looking at existing paperwork Observation Questionnaire This method gives the systems analyst an overall view of the system  Individuals can remain anonymous  This method allows information to be collected that cannot be obtained from any other method  This method gives the quickest analysis of the data  4

5 Tawara Tours has created a new online booking system to allow customers to book holidays. The system was written using modules. (a) Describe how the new system could be tested prior to it becoming operational. … … … … … … … … … … … … [6] (b) Tawara Tours used to book holidays using a manual booking system. This used a pen and paper to make the bookings. Discuss the advantages and disadvantages of using online booking systems rather than a manual booking system. … … … … … … … … … … … … … … … … [8]

5(a) Six from: Each module is tested separately Modules are tested by the programmers Modules/system are tested with live data Errors and problems are noted Improvements are made to the module The module/system is retested Modules are combined and tested together System is tested as a whole System is tested to meet the user’s requirements 6 5(b) Eight from: Advantages Prevents double booking The customer can see immediately when the holiday has been booked Bookings can be made 24/7 No need to travel to the booking office/queue up so saves time Can be booked from any location Saves cost of travelling to the booking office Tickets are usually sent online and therefore paperless//Saves printing and postal costs Usually cheaper as lower/fewer overheads Customers can more easily see the tours that are available Disadvantages Setting up is expensive//maintenance is expensive Internet access is needed to run the booking system therefore the cost may be increased More reliant on server/network Booking mistakes can be more easily made Mistakes are more difficult to rectify due to the speed of booking If the system crashes during the booking the booking may not be made To gain full marks there must be at least one advantage and one disadvantage 8

You have been asked by the secretary of a soccer club to create a website to publicise its results, fixtures and other events. 6 Write down three different features of the web pages that could be tested. For each feature, describe the method you would use to carry out the test. (c) Feature 1… Method… … Feature 2… Method… … Feature 3… Method… … [6]

6(a) Two from: File transfer protocol Network protocol Used for transferring files from one computer to another 2 6(b) Four from: Download the FTP client program Connect to the FTP server ... ... using the FTP client program Login to the server ... ... using FTP username and password Locate the files on your computer Click upload button on FTP client program Upload the files to the folder/web hosting space 4 6(c) Matched pairs – 1 mark for the feature and 1 mark for the method Hyperlinks Click each hyperlink to see that it takes the user to the correct web page/part of the web page/website Form buttons/icons Click to see that they carry out the correct task Text Use spellchecker/grammar checker/proofread text to check it makes sense Images Check the images are not pixelated/correct size/correct image Videos Check the videos run correctly/correct video Sound Check the sound file runs correctly/correct sound file linked 6

The owner of Tawara Hotels is planning a new computerised booking system. There are ten Tawara Hotels throughout the world. The current booking system allows people to book rooms in any of 7 the Tawara Hotels. He has employed a systems analyst to research the current system and then install the new system. When analysing the current booking system, the systems analyst must identify the user requirements. Explain why it is important for the systems analyst to do this. (a) … … … … … … … … [3] Tick (✓) the relevant stage of the systems life cycle for each of the following activities. (b) Evaluation (✓) Development and testing (✓) Analysis (✓) Activity Identifying the problems with the current system Comparing the solution with the original task requirements Create the file structure Identify limitations to the new system and improvements to be made [4] Before the new booking system is installed, the systems analyst has to decide on a method of implementation. One method of implementation is pilot running. Name two other methods of implementation and describe two benefits of each. (c) Name… Benefit 1… … Benefit 2… … Name… Benefit 1… … Benefit 2… … [6]

7(a) Three from: The systems analyst is creating a system that is just for the client Important to meet the needs of the user; so it is customised Reduces the costs if the new system matches the existing hardware and software More efficient system is produced that does what the users require 3 7(b) Activity Analysis Development and testing Evaluation Identifying the problems with the current system  Comparing the solution with the original task requirements  Create the file structure  Identify limitations to the new system and improvements to be made  4 7(c) Direct changeover – 1 mark Two from: Benefits are immediate Costs less as fewer staff are needed Costs less as only one system is required Less likelihood of malfunction as system is fully tested Parallel running – 1 mark Two from: If new system fails, old system can be used as a back up Possible to gradually train staff Phased changeover – 1 mark Two from: If the new system fails, only one part is affected Easier to ensure that part of the system is fully operational before moving onto the next part Possible to train staff in one part of the system, therefore less costly than parallel Possible to gradually train staff 6

Cambridge IGCSE ICT · 0417

IGCSE ICT (0417) The systems life cycle past paper questions

Revise IGCSE ICT (0417) — The systems life cycle with real Cambridge past-paper questions grouped by topic, each shown with its marking scheme. Working one topic at a time targets exactly the skill each question tests.

49 free questions from 2016–2021, each with its marking scheme. Open the full topical bank to filter by subtopic, paper, and year.